It depends on where you are. Once Orders are processed here which can take 2-4 days it will take 8-14 working days to ship. You will receive tracking details within 48 hours of purchase also!

In the event that the product received comes with manufacturing defects, buyers are entitled to request a replacement within 14 days of receiving the item. Buyers may be required to provide photographic evidence of the product’s manufacturing defects to WA +8618553139479 If the case is deemed valid, we will cover any related cost to your reshipment. After 14 days of receiving the item, buyers can no longer request item reimbursement.

Items shipped are non-refundable as it’s collected directly by the shipping couriers and we know you will be satisfied with your order. Here at Thelunara  we have a 360-Degree Satisfaction Guarantee. If you are not 100% satisfied with your purchase, you can contact us and we will be happy to help you out! To submit a request, please contact us at WA+8618553139479

We believe that everyone deserves to wear high quality jewellery and experience luxury at any cost. We believe that a smile is the best accessory and our pieces add that extra sparkle.